Posted by Chet from Kearney, NE on January 8, 2021
My patience is wearing thin with these goobers, bought a high end mattress from these folks. Decided to buy local and the product was made in Omaha so how more 'Merican can you be. The mattress has an issues with "sledding" (as they call it). After dealing with it for a while and even flipping it the "sledding" issue didn't go away. We called them about the issue near the end of November and were told someone would come out in 2-3 days. After several follow-up calls still no one has come out and nothing has gotten done. In the ensuing conversations it was revealed that it really isn't an "merican product. All the parts are Chinese and it just gets assembled in Omaha. They haven't seen their rep in 9+ months and thanks to tariff's they are have trouble getting parts. Wouldn't wish this on my worst enemy. Definitely NO WAY to do business.
ADVERTISEMENT
Reviewer: Chet
Location: Kearney, NE
Joined: Jan 8, 2021
In as little as 2 minutes, this quiz will assess your unique personal mattress requirements — including important factors that you might not otherwise consider. Learn more about the GoodBed Quiz.
“The GoodBed Quiz is by far the best starting point for any mattress shopper.” – Katherine P in Chicago, IL